Frequently Asked Questions
Mobile Oil Change – Charlotte, NC
Q:What should I expect when you are out at my site?
Q: How far will you drive to change my oil?
A: We currently have service vehicles based in Huntersville, and Concord. From those areas we service all of Charlotte, Northern Mecklenburg County, Concord, and The Lake Norman Area.
Q: What do I need to do?
A: There are several small things that you can do to help us serve you. When you arrive at the destination where you intend for the oil to be changed, please avoid steep grades. If you can not find a flat area, park the front of the vehicle uphill. We will need to know the location of your vehicle. Upon arrival we will need your keys. They will be returned to you upon completion.
Q: Why do you need my keys?
A: We sometimes use ramps to access the underside of the vehicle. We also need your keys because the vehicle needs to be started to ensure that proper oil pressure is maintained and to reset any oil life indicators.
Q: What other services do you offer?
A: Our services are designed to save you time and hassle. Our primary service is oil changes, but we also offer tire rotations, air filters, and wiper blade replacements at your request. All oil changes come with a complementary visual inspection of fluids, and free top off of windshield washer fluid.
Q: Will you still change my oil if it is raining?
A: Yes, we care about our customers and understand that your time is valuable and that is a big part of why you do business with us. Whenever possible we try to keep scheduled appointments. However, we also care about our employees. Their health and safety is important to us, so from time to time we will have to reschedule because of extreme weather conditions.
Q: Should I use Synthetic oil?
A: Synthetic oil is superior in many ways. It does not break down as quickly as conventional oils, which means it protects your vehicle better and longer.
Q: Is there really a difference between “High Mileage” oil and other oils?
A: The base product is basically the same, but the additives in high mileage oils are designed specifically for older cars. As cars age the seals in the engine can crack or lose their original form. The additives in high mileage oil help rejuvenate these old seals and help to prevent future problems.
Q: Do you change oil in Diesel Vehicles?
A: Yes, we do change oil in Diesel vehicles. We specialize in handling passenger vehicles and can easily handle most box trucks. However we do not have the ideal set up to handle larger commercial vehicles (meaning trucks requiring a CDL). We will consider doing one or two large commercial trucks as a part of a larger fleet, but do not take on fleets of CDL trucks.
Q: Do you change oil in motor homes?
A: Unfortunately at this time we are not equipped to service motor homes.
Q: I drive a BMW and usually pay much more to have my oil changed. What do they do that cost so much more?
A: BMW uses BMW branded oil that is made by Castrol. For BMW’s we use Castrol oil made by Castrol. Additionally, most BMW’s require a BMW tool to reset any on board oil life indicators. We are not capable of resetting these indicators. We will still place a sticker in the window to indicate when your oil should be changed.
Q:I drive a Mercedes and usually pay much more to have my oil changed. What do they do that cost so much more?
A: Mercedes use Mobil1 oil. Mobil1 is the brand of oil that we stock and use in all of our synthetic oil changes (except BMWs see above). Most Mercedes require a tool to reset any on board oil life indicators. We are not capable of resetting these indicators. We will still place a sticker in the window to indicate when your oil should be changed.
*Most BMW’s take more than 5 quarts. We charge $8.50 per quart after the first five quarts. Our typical BMW and Mercedes oil changes cost around $87.00 plus tax.
More questions? Feel free to give us a call at (336) 891-6466 in Greensboro, (704) 891-6466 in Charlotte or contact us here and we will be happy to answer them all!Schedule Service
“Great service, always on-time, price-competitive!!”
“The technicians were friendly… called shortly before they arrived at my home.. serviced my car promptly.. made no mess.. thanked me and left.. Perfect!”